Privacy Policy – Himdim Wear

Himdim Wear operates this website and online store to provide customers with a safe and smooth shopping experience. This Privacy Policy explains how we collect, use, process, store, and share your personal information when you visit our website, create an account, make a purchase, or contact us.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Business Information

2. Personal Information We Collect

We may collect the following types of personal information:

A. Contact Information

• Full Name
• Billing & Shipping Address
• Phone Number
• Email Address

B. Payment Information

• Credit/Debit Card details (processed securely via payment gateways)
• UPI / Net Banking details
• Transaction details
• Payment confirmation

⚠️ We do NOT store your full card details on our servers.

C. Account Information

• Login credentials
• Saved addresses
• Order history

D. Order & Transaction Data

• Products viewed
• Items added to cart
• Wishlist activity
• Purchase history
• Returns & exchanges

E. Device & Technical Information

• IP Address
• Browser type
• Device information
• Cookies & usage behavior

3. How We Collect Information

• Directly from you when you place orders, create an account, or contact us
• Automatically via cookies and tracking tools
• From payment processors and shipping partners
• From Shopify platform (our website hosting provider)

4. How We Use Your Information

✔ Process Orders

• Confirm orders
• Process payments
• Ship products
• Handle returns and refunds

✔ Customer Support

• Respond to inquiries
• Provide order updates
• Resolve issues

✔ Marketing & Promotions

• Send offers and promotions
• Share new arrivals
• Provide personalized recommendations

You can unsubscribe from marketing emails anytime.

✔ Security & Fraud Prevention

• Detect suspicious activity
• Prevent fraudulent transactions
• Protect customer data

✔ Legal Compliance

• Comply with Indian laws and tax regulations

5. Sharing of Information

We may share your information with:

• Payment gateways
• Courier & shipping partners
• IT & hosting providers
• Marketing service providers
• Legal authorities if required by law

We do NOT sell your personal information.

6. Relationship with Shopify

Our website is hosted on Shopify. Shopify collects and processes certain personal data to help operate and improve the store.

For more information, please review Shopify’s Privacy Policy:

https://privacy.shopify.com

7. Cookies & Tracking Technologies

We use cookies to:

• Improve website performance
• Remember your preferences
• Track cart activity
• Show relevant advertisements

You may disable cookies through your browser settings.

8. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

If you believe a child has provided personal data, please contact us for removal.

9. Data Security

We use secure servers and encrypted payment gateways to protect your information.

However, no online transmission is 100% secure. We recommend keeping your login credentials confidential.

10. Data Retention

• As long as your account is active
• As required for legal, tax, and compliance purposes
• To resolve disputes or enforce policies

11. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal data
• Request correction
• Request deletion
• Withdraw marketing consent
• Request data portability

To exercise these rights, contact us at:

12. International Data Transfers

Your data may be processed outside India through Shopify’s global infrastructure. Appropriate safeguards are used to protect your data.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website means you accept the revised policy.

14. Contact Us